DWG FAQ

Does DWG offer dealer pricing?

Yes! DWG sells primarily to security and technology service professionals.  Click here to set up your dealer account today.

How long has DWG been in business?

DWG was established in 2002. During that time we have consistently grown our customer based on dealers and technology professionals throughout the United States and globally by offering excellence in system design, technical support, product availability and great pricing.

Does DWG sell internationally (outside the US)?

DWG does sell and ship outside of the United States. Note - some of the brands we carry may be authorized for US sales only in which case we cannot ship outside of the United States.

Does DWG offer technical support?

DWG offers industry leading technical support and system design services. These services are reserved for active dealer accounts with regular purchasing activity.

What is the return policy for DWG?

Please click here to read our return policy.

How can I get the best pricing?

Pricing varies based on such factors as size of order, annual volume and active promotions. Special pricing is also available through project registrations, where we can work together to win business for particular brands and protect you against competitors with project pricing. The more consistent and healthy purchasing amount you can give us, the more we can afford to tighten our aggressive pricing margins even further.

I need help finding a system component that is discontinued?

One of the common ways DWG earns the continued business of customers is helping them solve legacy system challenges. This can be a time consuming and painstaking task. Our team of technical sales professionals will communicate with you to understand the existing system and infrastructure and figure out the most efficient way to get your installation back up and running.

Why should I buy from DWG?

We enjoy a mutually beneficial business relationship with our customers. Our goal is to provide value where we are able to help solve system design, technical support, and product availability challenges, and in return we receive an appropriate share of your related equipment purchasing.

What industries and applications would the equipment that DWG provides be utilized in?

DWG provides professional electronic systems and related equipment for every market. Such industries include: